1. Introduction

Rodeo Spa (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you opt in to receive SMS/MMS and other A2P (Application-to-Person) messaging communications from us.

This policy applies to all text messaging programs operated by Rodeo Spa and is designed to comply with applicable laws, mobile carrier requirements, and GoHighLevel A2P messaging standards.

2. Information We Collect

When you opt in to receive SMS or MMS messages from us, we may collect:

a. Personal Information

Mobile phone number

First and last name (if voluntarily provided)

Any information you provide via SMS responses or form submissions

b. Messaging Data

Message content and responses

Date and time of messages

Opt-in and opt-out records

3. How We Use Your Information

We use your information for the following purposes:

To send appointment reminders, confirmations, promotions, special offers, and service updates

To respond to customer inquiries and provide support

To maintain compliance with legal, regulatory, and carrier requirements

To improve our communication services

4. SMS Opt-In Consent

By submitting your phone number through our website, forms, popups, or by texting a keyword, you expressly consent to receive recurring SMS/MMS messages from Rodeo Spa.

Message frequency may vary

Message and data rates may apply

Consent is not a condition of purchase.

5. Message Content & Frequency

Messages may include, but are not limited to:

Appointment confirmations and reminders

Promotions and special offers

Updates related to spa services or events

Message frequency varies based on your interaction with our services.

6. Opt-Out & Help Instructions

You may opt out of receiving SMS messages at any time by:

Replying STOP to any message — you will no longer receive SMS communications

Replying HELP for assistance or additional information

After opting out, you may receive a final confirmation message.

7. Sharing of Information

We do not sell, rent, or share your mobile opt-in information with third parties for marketing or promotional purposes.

We may share your information only in the following limited circumstances:

With trusted service providers who assist in delivering messaging services (e.g., SMS platforms, carriers)

When required by law or to protect our legal rights

Mobile opt-in data and consent will not be shared with third parties outside of these limited purposes.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no system can be guaranteed to be 100% secure.

9. Data Retention

We retain personal information only as long as necessary to provide messaging services or to comply with legal and regulatory obligations.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

12. Cookies & Tracking Practices

We use cookies and similar tracking technologies to operate and improve our website, analyze usage, and enhance user experience. These technologies may collect information about your device, browser, and interactions with the website. Information collected through cookies does not directly identify you unless you choose to provide personal information.

You may manage or disable cookies through your browser settings; however, doing so may limit certain website functionality.

13. Contact Information

If you have any questions about this Privacy Policy or our messaging practices, please contact:

Rodeo Spa

Website: Rodeo-Spa.com